Volume 04 · Spring 2026

Notes on the work of getting better.

I’m Arun, a ServiceNow Certified Technical Architect and Enterprise AI Solution Strategist. Here I collect small, honest notes about platforms, escalations, automation, and the patient kind of progress that compounds quietly.

ServiceNow Certified Technical ArchitectEnterprise AI Solution Strategist

Glad you’re here.

Cartoon portrait of Arun Saravanen

“You don’t find the work that matters by waiting for it to feel important. You make it matter by returning to it.

Featured this month

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Career

The quiet art of following up

The most underrated career skill is not ambition. It is the willingness to send the second email, close the loop, and keep the promise visible.

Read the essay

Recent dispatches